Refund Policy
At Mac Redd, we want you to be satisfied with your purchase. If you are not happy with your product, you may return it within a specified period for a refund.
Eligibility for Returns
- Items must be returned within 30 days of delivery.
- The product must be unused, in original condition, and with the original packaging.
- Certain items, such as personalized products, may not be eligible for return.
Refund Process
Once we receive the returned item, we will process your refund. Refunds will be issued to the original payment method used at checkout. Please note that it may take up to 7-10 business days for the refund to appear in your account.
Return Shipping
You are responsible for the cost of return shipping, unless the item is defective or damaged.
Exchanges
If you would prefer an exchange instead of a refund, please contact our customer service team, and we will arrange an exchange based on product availability.